Frequently Asked Questions
Answers to the questions we hear most about working with PHENYX, our services, pricing, MODS and how we help businesses grow. Can’t find your answer? Ask our team.
Top questions about PHENYX
What does PHENYX do?
PHENYX is a full-service marketing agency. Our in-house team handles website design and development, SEO and AEO, paid ads, video production, branding and graphic design for growing businesses.
Where is PHENYX located?
PHENYX has offices in Lafayette, Colorado (serving Denver and the Front Range), Tampa, Florida, and Southlake, Texas (serving Dallas-Fort Worth). We also work with businesses across the country remotely.
How much does it cost to work with PHENYX?
Pricing depends on the services and scope you need. Project work such as a new website is quoted per project, and ongoing marketing is available through MODS, our monthly marketing subscription. A short intro call is the fastest way to get a quote that fits your goals.
Is all of the work done in-house?
Yes. Our designers, developers, videographers, search specialists and strategists work together on one team. Your work stays with the PHENYX team instead of being handed off to outside vendors.
How do I get started?
Reach out through our contact form or call (720) 600-2160. We reply within one business day to set up a quick 15-minute intro call, learn about your business and recommend next steps.
What is MODS?
MODS (Marketing On Demand Subscription) gives your business access to the full PHENYX team through one monthly subscription. Web, SEO, paid ads, video, branding and design work together under one plan instead of separate vendors. Compare MODS plans.
What kinds of businesses do you work with?
We work with growing businesses across many industries, including public safety, construction, aviation, healthcare, finance, nonprofit, outdoor recreation and distribution. Most clients are small and mid-sized companies that want one team to handle their marketing.
How quickly will I hear back after I reach out?
We reply to every inquiry within one business day.
Getting Started & Working With PHENYX
How working with PHENYX starts, who you work with and how we communicate.
What happens on the intro call?
The intro call is about 15 minutes. We learn about your business, goals and current marketing, answer your questions and talk through which services make sense. There is no obligation.
Do you offer a free marketing plan?
Yes. If you are not ready for a call, you can request a free growth plan. Tell us where you want to grow and we will put together a focused plan covering lead generation, your website, SEO and paid media.
Do I need to be local to work with PHENYX?
No. We have offices in Colorado, Florida and Texas, and we work with clients nationwide through video calls, shared project tools and regular check-ins. Local clients can also meet with us in person.
Who will I work with day to day?
You work directly with the PHENYX team members on your project, with a main point of contact who keeps priorities, timelines and communication organized.
How do you communicate during a project?
We keep you updated through scheduled check-ins, email and calls, and we share drafts and progress for your review at each key stage so nothing moves forward without your input.
Can you work alongside my internal marketing team?
Yes. We can take on specific services, fill gaps in your team's skills or handle the full workload, depending on what your team needs.
Can PHENYX take over marketing from another agency?
Yes. We regularly take over websites, ad accounts and SEO from previous providers. We review what is in place, keep what is working and improve what is not.
Pricing & MODS
How pricing works and what is included in MODS, our monthly marketing subscription.
How is project pricing determined?
Pricing is based on scope: the number of pages or deliverables, functionality, content needs, integrations and timeline. After the intro call we provide a clear proposal so you know what is included before any work starts.
What plans are available with MODS?
MODS currently has two plans. MODS Design covers core marketing support across web, design, video and foundational SEO. MODS All-Inclusive includes everything in MODS Design plus social media, paid ads and advanced SEO. See the full comparison.
What is included in MODS?
Depending on the plan, MODS can include custom website design, on-page and local SEO, Google Business Profile management, paid ads, corporate and commercial video, social media content, branding, graphic design, backlink building, lead generation, digital signage, website hosting, cloud storage and quarterly progress and priority meetings.
Is MODS cheaper than hiring an in-house team?
For most businesses, yes. Hiring a web developer, video editor, videographer, graphic designer, paid ads specialist and SEO specialist full time costs hundreds of thousands of dollars a year in salaries and overhead. MODS gives you that same range of skills through one monthly subscription.
Can I start with one service and add more later?
Yes. Many clients start with the service they need most, such as a new website or SEO, and add paid ads, video or design as their business grows.
Does MODS include website hosting?
Yes. Website hosting and cloud storage are included in both MODS plans.
Website Design & Development
Custom Webflow websites, redesigns, timelines and support.
What platform do you build websites on?
We build most websites on Webflow, a professional website platform known for speed, security and clean code. It also lets your team update content easily without breaking the design.
Do you use templates?
No. Every website is custom designed for your business, brand and customers. We do not use drag-and-drop templates.
How long does it take to build a website?
Timelines depend on the size of the site, content and features. We give you a project timeline in your proposal and keep you updated at every stage, from strategy and design through development and launch.
Will my website be mobile friendly?
Yes. Every site we build is designed and tested to work well on phones, tablets and desktops.
Is SEO included in a new website?
Yes. Our websites are built with SEO foundations in place, including clean page structure, proper headings, fast load times, metadata and mobile performance. Ongoing SEO is available as a separate service or through MODS.
Can you redesign my existing website?
Yes. We redesign existing websites to improve design, speed, search visibility and lead generation, and we set up redirects so you keep the search rankings and user experience you have already built.
Can I update my website myself after launch?
Yes. Webflow makes it easy to edit text, images, blog posts and other content. We show your team how to make updates, and we can handle changes for you if you prefer.
Do you provide website maintenance and support?
Yes. We offer ongoing hosting, maintenance and support so your site stays secure, fast and up to date. Hosting and support are also included in MODS.
SEO & AI Search (AEO)
How we help you rank in Google and get recommended by AI tools.
What is SEO?
SEO (search engine optimization) is the process of improving your website so it ranks higher in Google and other search engines for the searches your customers use. It covers technical setup, content, local search and authority building.
What is AEO?
AEO (answer engine optimization) helps your business appear in answers from AI tools such as ChatGPT, Google AI Overviews, Gemini and Perplexity. It focuses on clear, factual content, structured data and authority signals that AI systems use when choosing which businesses to recommend.
Why does AEO matter for my business?
More people now ask AI tools for recommendations instead of scrolling through search results. If your business is not represented clearly online, AI tools are less likely to mention you. AEO helps make sure your services, locations and expertise are easy for them to understand.
How long does SEO take to show results?
SEO builds over time. Some technical fixes and local improvements can show progress within the first few months, while competitive rankings usually take longer. We track progress monthly so you can see how results develop.
Do you guarantee first-page rankings?
No reputable agency can guarantee specific rankings, because search engines control their own algorithms. We focus on proven work that improves visibility, traffic and leads, and we report on the results.
What is local SEO?
Local SEO helps your business show up in local searches and Google Maps, such as searches for services near me. It includes your Google Business Profile, local content, citations and reviews.
Do you manage Google Business Profiles?
Yes. We set up, optimize and manage Google Business Profiles, including categories, services, photos, posts and review strategy.
Do you write content for SEO?
Yes. We plan and write website pages, service pages, blog articles and FAQ content built around the searches and questions your customers actually have.
What is schema markup?
Schema markup is structured data added to your website code that tells search engines and AI tools exactly what your content is about, such as your business details, services, reviews and FAQs. It can improve how your business appears in search results.
Paid Ads & PPC
Google Ads, Meta ads, tracking and campaign management.
What advertising platforms do you manage?
We specialize in Google Ads, including Search, Local Services Ads, Performance Max, Shopping and YouTube, and Meta ads on Facebook and Instagram. We also run retargeting and display campaigns.
How much should I spend on ads?
Ad budgets depend on your industry, competition, location and goals. We recommend a starting budget during planning and adjust spend based on performance once campaigns are running.
How do you track ad results?
We set up conversion tracking for calls, form submissions and purchases so every campaign is measured on real actions, not just clicks. You get clear reporting on spend, conversions and cost per conversion.
Do you build landing pages for ad campaigns?
Yes. Dedicated landing pages often convert better than a general homepage, so we design and build pages that match each campaign's message and goal.
Do you create the ad creative?
Yes. Our in-house designers and video team create the graphics, videos and copy for your campaigns.
Can you fix ad campaigns that are not performing?
Yes. We audit existing accounts for targeting, keywords, creative, landing pages and tracking issues, then restructure campaigns to reduce wasted spend. You can also request a free paid ads audit.
Video Production
Brand films, commercials, social video and in-house production.
What types of video do you produce?
We produce any type of video your business needs, including brand films, commercials, product videos, social media content, testimonials, recruiting videos and corporate video.
Do you handle filming and editing?
Yes. Our in-house crew handles planning, scripting support, filming and editing, so your video is produced by one team from start to finish.
Where can you film?
We film on location across Colorado, Florida and Texas, and we also travel to film for clients in other states.
Can one video shoot be used across multiple platforms?
Yes. We plan shoots so the footage can be edited into multiple pieces, such as a website video, social clips and ad versions, giving you more content from a single shoot.
Branding & Graphic Design
Logos, visual identity, print and marketing design.
What is included in a branding project?
Branding projects can include brand strategy, logo design, color palette, typography, brand guidelines and a full visual identity system that carries across your website, print and marketing materials.
Can you refresh my existing brand instead of starting over?
Yes. We can modernize your current logo and visual identity while keeping the recognition you have already built.
What graphic design services do you offer?
We design print collateral, brochures, signage, trade show materials, social media graphics, ad creative, email designs and other marketing materials.
Do I own the logo, design files and other assets you create?
Yes. Clients own all of the assets we create for them, including logos, brand files, design files, websites and video.
Locations & Industries
Our offices in Colorado, Florida and Texas, and the industries we serve.
Do you work with businesses in Denver?
Yes. Our Colorado office in Lafayette serves Denver, Boulder and the Front Range. See our Denver services.
Do you work with businesses in Tampa?
Yes. Our Tampa office on Harbour Island serves Tampa Bay and businesses across Florida. See our Tampa services.
Do you work with businesses in Dallas-Fort Worth?
Yes. Our Southlake office serves Dallas, Fort Worth and the surrounding area. See our Dallas-Fort Worth services.
Do you have experience in public safety marketing?
Yes. We work with public safety equipment suppliers, drone providers and related companies, and we understand the audiences and buying process in that space.
Do you work with B2B companies?
Yes. Many of our clients sell to other businesses, including industrial, construction, finance and technology companies with longer sales cycles and specialized audiences.
Results, Reporting & Support
Reporting, ratings and how we measure success.
How do you measure success?
We measure success against your goals, such as leads, calls, form submissions, sales, traffic and search visibility, and we report on what is actually driving results.
What reporting will I receive?
You receive clear reporting on the metrics that matter for your services, such as traffic, rankings, conversions and ad performance. MODS clients also get quarterly progress and priority meetings.
What are your client ratings?
PHENYX has a 5.0 rating on Google and a 4.9 rating on Clutch, and we have worked with more than 300 clients since 2019.
When was PHENYX founded?
PHENYX was founded in Colorado in 2019.
Can I see examples of your work?
Yes. Browse our portfolio for website, branding, video and paid ads work across many industries.
Ready to Move Your Marketing Forward?
Everything your business needs to get found, get chosen and grow, delivered by one experienced team under one roof.